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Cloud adoption in 2025 continues to surge, with over 94% of enterprises worldwide now relying on cloud services to run critical workloads, and hybrid or multi-cloud strategies deployed in more than 80% of large organizations (source: ). Security, compliance, and cost optimization remain chief concerns for CIOs and IT leaders as they shift business applications from legacy systems to modern cloud environments. Managed cloud services have become essential for organizations looking to maximize uptime, modernize their infrastructures, strengthen regulatory posture, and accelerate digital transformation.

VMware Cloud Service Providers collectively operate thousands of data centers across the globe, millions of production workloads, handling everything from regulated workloads in healthcare and finance to dynamic, AI-driven processes in retail and manufacturing. Customers value not only the rock-solid underlying infrastructure but also the operational excellence, local expertise, and flexible engagement models these providers deliver.

The power of partnership: Core customer value from VCSP managed services

1. Deep consulting expertise and end-to-end cloud delivery

VCSPs don’t just “run the cloud”; they act as hands-on advisors, helping organizations design, build, migrate, and continuously optimize cloud operations across virtualized, containerized, and AI-powered workloads.

“We are really focused on consulting … designing infrastructures, implementing, operating and managed services. And, we are really proud to be a VMware partner … we have the knowledge and the experience to develop it and help the customer. So that’s very unique. There’s not many service providers who do that end to end kind of capacity.”
Lars-Gobel – Chief Commercial Officer – evoila GMBH –

Think of VCSPs as an extension of your IT team’s capabilities, offering multi-lingual support across verticals from banking and insurance to retail and the public sector, and helping you find the right cloud in the right country for your business needs.

2. Flexible, co-managed, and sovereign service models

Modern businesses, especially those in regulated sectors, require sovereignty, compliance, and flexibility. VCSPs excel at multi-dimensional delivery models: from full outsourcing to “managed service light” where companies retain control and gradually increase provider involvement as needed.

“A lot of companies … are not ready to do outsourcing … What they look for is …to stay within responsibility, but they need a partner who’s helping them to fulfill the requirement and to deliver, take care that SLA is working, and so on. And that’s something we fit in with our managed service light … customers still have their permissions and rights in the infrastructure.”
Lars-Gobel – Chief Commercial Officer – evoila GMBH

Certified for standards such as GDPR and BSI C5, providers like plusserver offer customers the assurance of data residency, regulatory compliance, and geo-redundancy—all within national borders.

“We are a GDPR compliant provider. We have four data centers, all based in Germany and geo redundant set up. Our cloud services are tested and certified according to BSI, C5 … a very high-level certification that keeps customers happy that it’s all compliant.”
Katarina Cordes – Product Director – plusserver –

3. Scale, security, and zero-downtime migrations

Whether you’re an SME or a major enterprise, VCSPs scale their offerings, delivering managed services and migration projects from dozens to thousands of VMs, including support for the largest production environments in Europe.

“We have customers starting from a handful of virtual machines, up to our largest customers, which are up to several thousands of VMs. I think we are currently running one of the largest NSX deployments in Europe … In our private cloud offering, we are doing micro segmentation by default because I think it’s zero trust … It’s something which will massively increase your security.”
Marcel Mertens – Product Manager, Private Cloud Services – Arvato Systems –

The real-world customer story: massive migrations completed at scale with zero downtime, rigorous governance, and meticulous documentation.

“We are running the IT infrastructure for … around 8 million citizens in Germany … Before Kubus was running their very own old data center, and they had problems … We did it (migrated) in around 15 months migrating around … 20,000 or 15,000 virtual machines … with zero downtime, around, I think 19PB of data … in a short time period and tough environment … most importantly, zero downtime.”
Marcel Mertens – Product Manager Private Cloud Services – Arvato Systems

4. Sustainability and innovation as a standard

It’s not just about the cloud, it’s about responsible, future-proof IT. VCSPs design for sustainability from the ground up, using renewable energy and innovative cooling technologies to minimize carbon footprint.

“We are cost effective by design, and we are very sustainable by design … using unique water cooling technology … a key thing for customers who are looking to minimize their carbon footprint as part of their corporate goals.”
Eric Chambriard – VP Sales Strategic Alliances – OVHcloud –

Providers are often carbon-neutral or negative, supporting clients in hitting greenhouse gas targets, and reinvesting in R&D and new capabilities from private AI to edge computing.

5. Consulting, migration, and ongoing support, all under one roof

Migration complexity, compliance documentation, and service enablement are genuine customer challenges. VCSPs uniquely serve as a “one-stop shop,” from readiness assessments and consulting to onboarding, migration, placement, and optimization, all delivered with a human touch.

“What I really highly recommend is, and what we love is to get really in touch with our customers to do, a physical, visit in our one of our data centers … where you really can see where your data is … you will benefit from this comprehensive consulting when it comes to what is the right setup for your status quo, but also for your future.”
Katarina Cordes – Product Director – plusserver

Conclusion: Elevate your business with a trusted VCSP

VCSPs are not just technology vendors; they are long-term business partners, innovation enablers, and strategic advisors. If your goals include cloud agility, regulatory confidence, sustainable operations, and the ability to focus your team’s time on what matters most, there’s a VCSP solution perfect for you.

“We really want to provide all choices for our customers … innovation for freedom and to provide freedom. We need to provide choice to the customers, to manage that … innovate … pick and choose the good product that you need for your workloads and develop your company.”
Laurent Blin – Product Marketing – OVHcloud

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